What to do in an emergency

Accident & Emergency (A&E)

Always call 999 if someone is seriously ill or injured, and their life is at risk.

Samaritans

Available 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call on the phone. This number is FREE to call: 116 123

NHS 111

Patients seeking urgent or emergency medical help or advice in non-life threatening situations should contact the NHS 111 service.

You should call 111 if:

  • You need medical help fast but it’s not a 999 emergency
  • You think you need to go to A&E or need another NHS urgent care service
  • You don’t know who to call or you don’t have a GP to call
  • You need health information or reassurance about what to do next.

The 111 number is free to call from all landlines and mobiles. For less urgent health needs, contact your GP or local pharmacist in the usual way.

GP

If you are experiencing non-life threatening health problems for the first time and think that you might need treatment, you need to contact your GP in the first instance. Once you have seen your GP they will be able to refer you to the most appropriate local health service.

If you are not registered with a GP yet, or are unsure of your GP’s contact details then please visit the NHS Choices website where you can find all contact details for all your local healthcare services.

NHS Choices

NHS choices is an online health information service that allows users to access information on services in their local area, check their symptoms, find information on conditions and treatments and access information on a range of health related topics: www.nhs.uk

Other useful links

About Aspire

Aspire is a partnership organisation set up by Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) and registered charity The Alcohol & Drug Service (ADS).

We pride ourselves on being innovative and forward thinking, and work closely with the recovery communities we serve to provide flexible, responsive services, which offer the best possible recovery outcomes for all our service users.