Coronavirus (COVID-19)

For health information and advice please read the NHS pages on Coronavirus (COVID-19).

Our Aspire Town Centre bases are open. If you need drug and alcohol support call us on 01302 730956 between 9am and 5pm Monday to Friday.

If you have any queries about on-going treatment please call 01302 303900.

Your feedback really does make a difference

Did you know you can provide feedback on the care we provide?

All you have to do is ask to fill out a Friends and Family Test card and you can say what went well and what you think can be improved. Your feedback goes straight to the people who’ve provided the service so they can take your views into account.friends and family test

Here are some examples of how we’ve used service user feedback to improve our services…

You said…

You asked for a Mindfulness Group and a quiet area in “Options” – the social area

We did…

We have arranged this group to run on Fridays.

 

You said…

You wanted to “do your bit” for the environment.

We did…

We have now started a recycling programme.

 

You said…

You asked if we could organise a football tournament

 We did…

We arranged for service users to participate in a tournament, in York.

 

You said… 

You requested on line self-help tools

 We did…

We have arranged Breaking Free Online Workshops

 

You said…

A request was made for equipment for use on the allotment

We did…

We have now bought the necessary tools for you
Find out more www.nhs.uk/friendsandfamilytest